Contact Us

My chauffeur Hampshire is ready to answer your question. please let us know if you need anything like booking long-distance , refund and many more call us 07400011786

Frequently Asked

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Will I receive confirmation of my journey?

 yes , definitely.

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Do you provide a receipt?

 Sure.

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When do I need to be at the airport by?

 If you come earlier that will help you to ensure your journey.

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Can I book a vehicle with a child seat?

 Definitely, but you have to ensure it while fill up our document form and ofcourse you have to ensure it while fillup our form.

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Where do I meet my driver when I land at the airport?

You will find our driver at the main arrival with a white board where your nyour name is written other thing is you have to note down our contact number and ensure that your phone is not switched off.beacuse we will try to contact with you if we find any dificulties to find you out.

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Do you need to know the flight number or terminal building?

 Its just help us to our work if you dont know please dont worry.

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I have a lot of luggage, will it fit?

 If you have luggage then a little advise for you is to select such kinds of car which is suitable for you.

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Are there any time restrictions?

 No, we are available all the year, every day, every week, and of course all day long.

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How long will the driver wait for me?

 Your ride includes 15 minutes’ waiting time for standard pickups and 45 minutes for airport pickups.    

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I have not received my booking confirmation email?

 The first thing to do is check your spam folder, If you can’t find your email, you can find your booking by logging in to your user account or by creating a user account with the same email address as the one you made with your booking.

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Do you operate a fixed price policy?

definitely,  our price is fixed.

 

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How do I pay?

 There are many way such as

1. debit card.

2.credit card

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Is the payment secure?

 100% security is confirmed.

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Do I need to tip?

 No, the payment you do that covers everything.

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How much time do I need to leave from my flight landing to booking a taxi?

It’s up to you 5- 10 minutes.

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Am I charged if my flight is delayed?

No, we dont make extra charge but we always watch your arrival time.

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I'm a single female passenger, How safe are your drivers?

These matters we strictly observe because we dont give the addicted or rude people or criminal background people. So you dont have to worry about this matter.

 

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How do I know you have availability?

 please read our website and see our capability.

 

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Are your drivers licensed?

 definitely, we provide only licensed drivers.

 

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What is your Passenger Safety policy?

 First of all,

Drivers are medically checked.

secondly,

 Drivers are free of medical records.

Thirdly,

Our provided cars fitness is regularly checked and cars are not old.

 

Our Lot is Open 24/7
07400011786

info@mychauffeurhampshire.com

07400011786

Cecil villa Osborne Road North So17 2uq Southampton